Chenjuan Ma

Faculty

Chenjuan Ma headshot

Chenjuan Ma

PhD

Assistant Professor

1 212 992 7173

433 FIRST AVENUE
NEW YORK, NY 10010
United States

Accepting PhD students

Chenjuan Ma's additional information

Chenjuan Ma, PhD, is an Assistant Professor and health services researcher at NYU Rory Meyers College of Nursing (Meyers). She also serves as the Deputy Director of the Occupational and Environmental Health Nursing (OEHN) training program at NYU Meyers. Her program of research focuses on promoting care quality for optimal health outcomes and safety of older adults across care settings, with a particular focus on home health care. Her research utilizes theories and methodologies from various disciplines, including but not limited to nursing, sociology, medicine, statistics, and data science. Ma has extensive experience in large data management and sophisticated quantitative methods.

Ma is currently the PI of a NYU-funded project that aims to prototype an AI-powered culturally and linguistically tailored mobile application that will bridge communication gaps and promote teamwork in home health care. She is also a Co-I of the evaluation of the Mother Cabrini Health Foundation’s $51 million 5-year Nursing Initiative that supports the nurse workforce in safety net hospitals across New York state. Recently, she completed an NIA-funded R03 project that examined racial and ethnic disparities in home health care for persons with Alzheimer’s Disease and Related Dementias utilizing various national datasets, including home health assessment (i.e., OASIS) and Medicare claims and administrative data from the Center for Medicare and Medicaid Services.

Ma has published widely on topics of home health care, hospital nursing, care quality, workforce issues, patient safety and outcomes, health disparities, dementia, and aging. She has presented her work at regional and national health services research, gerontological, and nursing conferences.

PhD, University of Pennsylvania
MSN, Xi'an Jiaotong University
BSN, Xi'an Jiaotong University

Health Policy
Health Services Research
Home Health Care
Nursing workforce

AcademyHealth
Gerontological Society of America
Sigma Theta Tau International Honor Society of Nursing

Faculty Honors Awards

Fellow in Nursing Economics Program at Commission for Nurse Reimbursement (2026)
Fellow in Nursing Economics Program at Commission for Nurse Reimbursement (2025)
Writing Award for distinguished research manuscript on gerontological nursing, Gerontological Society of America Nursing Care of Older Adults Interest Group (2021)
Vivian G. Prins Global Scholar, New York University (2020)
New Investigator Award, Interdisciplinary Research Group of Nursing Issues (IRGNI), Academy Health (2020)
Scholarship, Columbia University Epidemiology and Population Health Summer Institute (2019)
President Gutmann Leadership Award for Travel, University of Pennsylvania (2011)
ThinkSwiss Award, University of Basel, Switzerland (2011)
Rising Star, Sigma Theta Tau International Honor Society of Nursing Xi Chapter (2011)
The Leadership Education and Policy Development Program Award, University of Pennsylvania School of Nursing, Philadelphia, PA (2010)

Publications

Transition-to-US-Practice Experiences of Internationally Educated Nurses in the United States in the 21st Century

Ghazal, L., Ma, C., Djukic, M., & Squires, A. P. (2019). (Vols. 68, Issues 2, pp. E103-E104).
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The association between nurse shift patterns and nurse-nurse and nurse-physician collaboration in acute care hospital units

Ma, C., & Stimpfel, A. W. (2018). (Vols. 48, Issues 6, pp. 335-341). 10.1097/NNA.0000000000000624
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OBJECTIVE The aim of this study was to examine the impact of nurse shift patterns on nurses' collaboration with nurses and physicians in US acute care hospital units. BACKGROUND Collaboration between nurses and other healthcare providers is critical for ensuring quality patient care. Nurses perform collaboration during their shift work; thus, nurse shift patterns may influence collaboration. However, there is a dearth of empirical evidence of the relationship between nurse shift patterns and collaboration of nurses with other healthcare providers. METHODS This is a cross-sectional study using data from 957 units in 168 acute care hospitals. Measures of collaboration include nurse-nurse collaboration and nurse-physician collaboration. Measures of shift patterns included shift length and overtime. Multilevel linear regressions were conducted at the unit level, controlling unit and hospital characteristics. RESULTS Overtime (more nurses working overtime or longer overtime hours) was associated with lower collaboration at the unit level; however, shift length was not. CONCLUSIONS Working overtime may negatively influence nurses' collaboration with other healthcare providers.

Exploring Home Healthcare Services Delivery Patterns in English and Non-English Speaking Patients with Dementia

Ma, C., & Miner, S. (2018). In AcademyHealth Annual Research Meeting.
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Hospital Readmissions in Home Health Care Patients: Who and Why?

Ma, C., Shang, J., Miner, S., Lennox, L., & Squires, A. P. (2018). (Vols. 67, Issues 2, pp. E106-E106).
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Inter- and intra-disciplinary collaboration and patient safety outcomes in U.S. acute care hospital units : A cross-sectional study

Ma, C., Park, S. H., & Shang, J. (2018). (Vols. 85, pp. 1-6). 10.1016/j.ijnurstu.2018.05.001
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Background: Collaboration among healthcare providers has been considered a promising strategy for improving care quality and patient outcomes. Despite mounting evidence demonstrating the impact of collaboration on outcomes of healthcare providers, there is little empirical evidence on the relationship between collaboration and patient safety outcomes, particularly at the patient care unit level. Objectives: The purpose of this study is to identify the extent to which interdisciplinary collaboration between nurses and physicians and intradisciplinary collaboration among nurses on patient care units are associated with patient safety outcomes. Methods: This is a cross-sectional study using nurse survey data and patient safety indicators data from U.S. acute care hospital units. Collaboration at the unit level was measured by two 6-item scales: nurse-nurse interaction scale and nurse-physician interaction scale. Patient outcome measures included hospital-acquired pressure ulcers (HAPUs) and patient falls. The unit of analysis was the patient care unit, and the final sample included 900 units of 5 adult unit types in 160 hospitals in the U.S. Multilevel logistic and Poisson regressions were used to estimate the relationship between collaboration and patient outcomes. All models were controlled for hospital and unit characteristics, and clustering of units within hospitals was considered. Results: On average, units had 26 patients with HAPUs per 1000 patients and 3 patient falls per 1000 patient days. Critical care units had the highest HAPU rate (50/1000 patients) and the lowest fall rate (1/1000 patient days). A one-unit increase in the nurse-nurse interaction scale score led to 31% decrease in the odds of having a HAPU (OR, 0.69; 95% CI, 0.56–0.82) and 8% lower patient fall rate (IRR, 0.92; 95% CI, 0.87–0.98) on a nursing unit. A one-unit increase in the nurse-physician interaction scale score was associated with 19% decrease in the odds of having a HAPU (OR, 0.81; 95% CI, 0.68–0.97) and 13% lower fall rates (IRR, 0.87; 95% CI, 0.82–0.93) on a unit. Conclusions: Both nurse-physician collaboration and nurse-nurse collaboration were significantly associated with patient safety outcomes. Findings from this study suggest that improving collaboration among healthcare providers should be considered as an important strategy for promoting patient safety and both interdisciplinary and intradisciplinary collaboration are critical for achieving better patient outcomes.

Language Concordant Home Care Visits Reduce 30 Day Readmissions in Limited English Proficiency Patients

Squires, A. P., Miner, S., Ma, C., Feldman, P., & Jones, S. (2018).
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Research Objective: To differentiate the effects on 30 day readmission risk of having a language concordant vs. a non-language concordant registered nurse conduct home health care visits for limited English proficiency patients who spoke Spanish, Russian, Mandarin, Cantonese, or Korean. Study Design: A secondary analysis of electronic patient record data from 2010-2014 collected from an urban home health care agency serving a significant limited English proficiency population. Patient records were matched using propensity scoring methods and inverse probability weighting to control for comorbidities. To examine the effects of language concordant registered nurse visits, human resources records were matched with patient visit data to determine the frequency, length, and other visit factors on patient risk for 30 day readmission. Kruskal-Wallis tests determined between language group differences for continuity of care in home care visits (e.g. the same nurse visiting the patient each time). Population Studied: 143,805 patients formed the dataset with 34,124 matched English speaking and non-English preferred patients resulting in the sample for the analysis. Principal Findings: Patient's language preference affected the continuity of care with Russian, Mandarin, and Cantonese speakers having higher rates of continuity of care than English or Spanish speakers (p

Practice Environment Characteristics Associated With Missed Nursing Care

Park, S. H., Hanchett, M., & Ma, C. (2018). (Vols. 50, Issues 6, pp. 722-730). 10.1111/jnu.12434
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Purpose: To examine which characteristics of the practice environment were associated with missed nursing care in U.S. acute care hospital units. Design: A descriptive, correlational study used secondary analysis of the 2015 National Database of Nursing Quality Indicators® Registered Nurse (RN) Survey data. Subscales of the Practice Environment Scale of the Nursing Work Index were used to measure practice environment characteristics. The sample included 1,583 units in 371 hospitals, containing survey responses from 31,650 RNs. Methods: Multilevel logistic regression was performed to estimate the effects of the practice environment characteristics on missed care, controlling for hospital and unit characteristics. Results: About 84.1% of unit RNs reported missing at least one of the 15 necessary care activities. Good environment units had 63.3% significantly lower odds of having RNs miss care activities than poor environment units. Units had 81.5% lower odds of having RNs miss any necessary activities with 1 point increase of the staffing and resource adequacy score; 21.9% lower odds for 1 point increase in the nurse–physician relations score; and approximately 2.1 times higher odds with 1 point increase in the nurse participation in hospital affairs score. Conclusions: Good environments were significantly associated with lower levels of missed care. The impact on missed care differed by the characteristics of the practice environment. Clinical Relevance: Hospital and nursing administrators should maintain good practice environments for nurses to reduce missed care activities and thus potentially improve patient outcomes. Specifically, their efforts should be targeted on improving staffing and resource adequacy and nurse–physician relations and on reducing workloads on hospital affairs.

The Prevalence, Reasons, and Risk Factors for Hospital Readmissions Among Home Health Care Patients : A Systematic Review

Ma, C., Shang, J., Miner, S., Lennox, L., & Squires, A. P. (2018). (Vols. 30, Issues 2, pp. 83-92). 10.1177/1084822317741622
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Preventing hospital readmissions is one of the top priorities of the U.S. health care system. This systematic review examined the current evidence about hospital readmissions from home health care (HHC). Literature was searched in PubMed, CINAHL, PsycINFO, Scopus, and Web of Science. Eligible studies were reviewed and evaluated using a validated tool. Eighteen articles were reviewed. Reported readmission rates and risk factors varied dramatically between studies. Reasons for readmissions were understudied. Findings of reviewed studies were limited by small sample sizes, single data source, and methodological flaws. Future studies should use multiple national data sources across patients’ care spectrum and advanced statistical models to identify who among HHC patients are most likely to be readmitted to hospital and for what reason.

Recent Trends in Baccalaureate-Prepared Registered Nurses in U.S. Acute Care Hospital Units, 2004–2013 : A Longitudinal Study

Ma, C., Garrard, L., & He, J. (2018). (Vols. 50, Issue 1, pp. 83-91). 10.1111/jnu.12347
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Purpose: To examine the trends in baccalaureate (bachelor of science in nursing)–prepared registered nurses (BSN RNs) in U.S. acute care hospital units and to project the growth in the number of BSN RNs by 2020. Design: This is a longitudinal study using the Registered Nurse Education Indicators data (2004–2013) from the National Database of Nursing Quality Indicators. Methods: The level of BSN RNs in each unit was operationalized as the proportion of nurses holding a baccalaureate degree or higher among all the nurses in a unit. Our sample included 12,194 unit-years from 2,126 units of six cohorts in 377 U.S. acute care hospitals. A hierarchical linear regression model was used to examine the trends in BSN RNs and to project future growth in the number of BSN RNs when controlling for hospital and unit characteristics and considering repeated measures in units over time and clustering of units within hospitals. Results: The proportion of BSN RNs in U.S. acute care hospital units increased from 44% in 2004 to 57% in 2013 (a 30% increase); when combining all cohorts, this rate increased from 44% in 2009 to 51% in 2013. On average, the proportion of BSN RNs in a unit increased by 1.3% annually before 2010 and by 1.9% each year from 2010 on. The percentage of units having at least 80% of their nurses with a baccalaureate degree or higher increased from 3% in 2009 to 7% in 2013. Based on the current trends, 64% of the nurses working in a hospital unit will have a baccalaureate degree by 2020, and 22% of the units will reach the 80% goal by 2020. Conclusions: There was a significant increase in the proportion of BSN RNs in U.S. acute care hospital units over the past decade, particularly after 2010. However, given the current trends, it is unlikely that the goal of 80% nurses with a baccalaureate degree will be achieved by 2020. Clinical Relevance: The U.S. nursing workforce is under educational transformation in order to meet the increasing healthcare needs. To help accelerate this transformation, further advocacy, commitment, and investment are needed from all healthcare stakeholders (e.g., policymakers, executives and managers of healthcare facilities, nursing schools, etc.).

Roles of Home Healthcare Agency Characteristics and Regional Health Resources in Patient Outcomes

Ma, C., & Chang, J. E. (2018). In AcademyHealth Annual Research Meeting.
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